Privacy Policy

When you contact 2XD, we may collect your name, work email, company name, website, phone number, message, project details, and any other information you choose to send us.

When you visit the website, we may collect basic technical information such as pages viewed, device type, browser type, referring page, approximate location, and usage activity through hosting logs and analytics tools.

If you become a client, we may collect the business data, account details, workflow notes, files, credentials, API access, campaign information, CRM records, reporting data, or other materials needed to perform the requested work.

We use information to respond to inquiries, schedule calls, prepare reviews or proposals, provide services, manage projects, troubleshoot issues, improve the website, maintain security, and communicate with you about requested work.

We may also use limited website and analytics data to understand which pages are useful, improve content, diagnose technical issues, and protect the website from abuse.

We do not sell personal information.

If you work with us, we may process business data you provide so we can build, connect, manage, or support AI systems, automations, dashboards, internal tools, CRM workflows, email marketing systems, reporting workflows, and related operational tools.

Service data is used for the work requested, support, troubleshooting, documentation, testing, security, and improvement of the specific systems we build or manage for you.

We do not use client business data to train public AI models unless a separate written agreement clearly allows that use.

Some work may require trusted third-party tools, hosting providers, APIs, AI services, analytics tools, email platforms, or automation platforms. When those tools are used, data may be processed by those providers according to their own terms and privacy policies.

The website may use cookies, pixels, local storage, analytics scripts, and similar technologies to operate the site, measure traffic, understand usage, and improve our pages.

We use Google Analytics to help understand website activity. Google Analytics may collect information such as page views, device and browser information, approximate location, and interaction data.

You can control cookies through your browser settings. You can also use Google's available browser tools and ad settings to limit certain analytics or advertising-related tracking.

If you contact us or become a client, we may email you about your inquiry, active work, support needs, proposals, invoices, account access, project updates, or related business communication.

You can ask us to stop non-essential marketing or promotional communication at any time. We may still send necessary service, legal, security, or transactional messages.

We may share limited information with vendors, contractors, platforms, or service providers that help us operate the website, process forms, send email, host systems, analyze usage, provide AI or automation tools, manage projects, or deliver contracted services.

We may also disclose information if required by law, to enforce agreements, to protect rights, safety, and security, to prevent fraud or abuse, or as part of a merger, acquisition, financing, reorganization, or business transfer.

We do not sell personal information or client service data.

We keep information for as long as needed to respond to you, provide services, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and operate the business.

Project files, logs, support records, and service data may be retained while work is active and for a reasonable period afterward for support, recordkeeping, security, and continuity.

You can request deletion of personal information, subject to legal, contractual, security, backup, and operational limits.

We use reasonable administrative, technical, and organizational safeguards to protect information, including access controls and careful handling of client systems and credentials.

No website, email system, server, API, or connected platform is completely secure. We cannot guarantee absolute security, but we work to protect information and reduce unnecessary exposure.

You can contact us to request access, correction, deletion, limitation, or export of personal information we maintain about you.

You can also ask questions about how your information is handled or request that we stop non-essential communication.

Some requests may be limited by legal, security, contractual, backup, or operational requirements.

Depending on where you live, you may have rights under applicable privacy laws, including rights to know, access, correct, delete, or limit certain uses of personal information.

We will review privacy requests and respond as required by applicable law. We may need to verify your identity before completing a request.

2XD is based in the United States, and information may be processed in the United States or other locations where our service providers operate.